Enter the email you used at checkout to see your order status, shipping details, and tracking info.
Effective Date: June 12, 2026
PointHub ("PointHub," "we," "us," or "our") provides NFC and QR-powered review, recommendation, and word-of-mouth tools for local businesses.
This Privacy Policy explains how we collect, use, disclose, and protect information when merchants, customers, or visitors use our website, setup forms, NFC/QR experiences, AI-assisted draft tools, and related services.
We may collect information that merchants provide directly, including: Name, Email address, Business name, Business address, Shipping information, Business website and review links, Social media profile links, Setup preferences, Support messages and related communications.
When customers interact with a PointHub tap or QR experience, we may collect limited usage and interaction data, such as: Page visits, Selected platforms, Selected prompts or feedback options, AI draft activity, Device and browser information, Approximate technical information used for analytics and service improvement.
We do not require customers to create a PointHub account in order to use a tap or QR experience.
Payment information is processed by third-party payment providers such as Stripe or PayPal. We do not store full credit card numbers.
We may use information to: Create and configure a merchant's PointHub experience; Generate AI-assisted review or social post drafts; Process orders and payments; Ship physical NFC cards or related materials; Provide customer support; Send service-related messages; Improve our website, products, and services; Monitor usage, performance, and security; Prevent fraud, abuse, or misuse; Comply with legal obligations.
PointHub may use third-party AI service providers to help generate draft review or social post text.
AI-generated drafts are suggestions only. Customers are responsible for reviewing, editing, and publishing their own content. Customers should only publish content that reflects their honest experience.
Users should not submit sensitive personal information, payment information, medical information, government identifiers, or other highly confidential information into AI prompts or draft fields.
We may share information with service providers who help us operate our business, including providers for: Website hosting, Analytics, Payment processing, Shipping and fulfillment, Customer support, Email delivery, AI infrastructure, Security and fraud prevention.
We may also disclose information if required by law, legal process, or government request, or if we believe disclosure is necessary to protect our rights, users, business, or the public.
We do not sell personal information.
PointHub experiences may link to third-party platforms such as Google, Yelp, Facebook, Instagram, TikTok, YouTube, WhatsApp, WeChat, or Xiaohongshu.
Those platforms have their own privacy policies, terms, and data practices. PointHub is not responsible for the privacy practices of third-party platforms.
We retain information for as long as reasonably necessary to provide the service, support customers, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
We use reasonable administrative, technical, and organizational safeguards to protect information. However, no online service, transmission, or storage system can be guaranteed to be completely secure.
You may contact us to request access, correction, or deletion of your information, subject to legal and operational limitations.
You may opt out of marketing emails at any time by following the unsubscribe instructions in those emails or by contacting us.
PointHub is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. The updated version will be posted with a revised effective date.
If you have questions about this Privacy Policy, contact us at: pointhub@usaboluo.com
Effective Date: June 12, 2026
These Terms of Service ("Terms") govern your access to and use of PointHub's website, NFC/QR experiences, AI-assisted draft tools, setup forms, physical cards, and related services.
By purchasing, accessing, or using PointHub, you agree to these Terms.
PointHub helps local businesses create NFC and QR-powered experiences that allow real customers to open review platforms, social platforms, contact channels, and AI-assisted draft content.
PointHub provides tools that make it easier for customers to share their own honest experiences. PointHub does not post content on behalf of customers.
You agree to use PointHub only with real customers and genuine customer experiences.
You may not use PointHub to: Create or encourage fake reviews; Post reviews or social content on behalf of customers; Pressure customers to leave only positive reviews; Offer compensation, discounts, gifts, or incentives in exchange for positive reviews; Suppress, filter, or discourage negative feedback in a misleading way; Misrepresent customer opinions; Violate the policies of any third-party review or social platform.
You are responsible for complying with the rules, guidelines, and policies of all platforms you choose to link to or use, including Google, Yelp, Facebook, Instagram, TikTok, YouTube, WhatsApp, WeChat, Xiaohongshu, and any other third-party service.
AI-generated text is provided as a starting point only.
We do not guarantee that any AI-generated draft is accurate, complete, compliant with a specific platform's rules, suitable for every customer, or appropriate for every business.
Customers are responsible for reviewing, editing, and publishing only content that reflects their honest experience.
PointHub does not guarantee any specific number of reviews, posts, followers, views, leads, sales, revenue, rankings, or business results.
Results vary based on many factors, including business type, location, customer traffic, staff usage, customer willingness, platform rules, and market conditions.
Unless otherwise stated, PointHub is provided as an annual service.
Prices, promotions, founding merchant offers, and included features may change over time. Any founding merchant price shown on the website applies only while available and only under the stated conditions.
Payments are processed by third-party payment providers. By submitting payment information, you agree to the applicable payment provider's terms and policies.
After purchase, you may be asked to complete a setup form with your business information, review links, social links, and configuration preferences.
We will configure your PointHub experience and may send you a test link for review.
Physical NFC cards or related materials are shipped only after approval or completion of the required setup process. Unless otherwise stated, standard shipping begins within 3 business days after approval.
If you are not satisfied with the test link before physical card production or shipment, you may request a refund.
Once a physical card or related material has been approved, produced, customized, or shipped, fees may become non-refundable except where required by law.
PointHub is not affiliated with, endorsed by, sponsored by, or officially connected with Google, Yelp, Facebook, Instagram, TikTok, YouTube, WhatsApp, WeChat, Xiaohongshu, Stripe, PayPal, or any other third-party platform unless expressly stated.
Third-party platforms may change their policies, links, review filters, ranking systems, account rules, or posting requirements at any time. PointHub is not responsible for third-party platform decisions, removals, restrictions, suspensions, or changes.
You may not: Misuse or interfere with the service; Attempt unauthorized access to systems or data; Use the service for unlawful, misleading, abusive, or harmful activity; Upload malicious code or attempt to disrupt the service; Use PointHub in a way that harms customers, platforms, other businesses, or our reputation.
We may update, improve, suspend, limit, or discontinue parts of the service from time to time.
We may also modify features, templates, workflows, AI tools, platform integrations, or supported platforms as needed.
PointHub is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.
To the maximum extent permitted by law, PointHub will not be liable for indirect, incidental, special, consequential, punitive, or lost-profit damages arising from or related to your use of the service.
If you have questions about these Terms, contact us at: pointhub@usaboluo.com